Account Payment Options

How to pay

Customer Portal

Our customer portal makes it simple for you to pay online, along with giving you access to many other service features! This means quick, no fuss payments at a time that suits you, day or night. Save or update your card, make a one off-payment or review your invoice history – it’s all so easy with the portal.

A step-by-step user guide to payments via the portal can be found here.

Need more options?

Note: All charges invoiced by us are payable within 7 days, unless we agree otherwise. Businesses that require extended terms need to make an application to our credit department.

Credit card

You can set up a credit card on your account for automatic payment each month, or you can use a credit card to make a once-off payment.

You can attach a credit card or make a payment online via the customer portal, or by contacting us on 1300 66 55 75.

Direct debit

With your authorisation, we can automatically take payment directly from a nominated bank account each month. To set up this payment method, please download and complete this form and return it to us via post or email (scan and attach).


You can pay us via internet or phone banking, by sending us funds from your account via BPAY.
Please allow up to 3 business days for the payment to be processed.

Biller code: 223669
Reference: (your customer number – see invoice)

Cash or EFTPOS

Cash and EFTPOS payments are available in person during business hours at our offices at 1A, 155 Queen St, Warragul VIC 3820.