Despite what we’ve said before…
NBN Unlimited Plans Available Now On Fixed Line Services (Fibre to the Node/Premises/Basement/Curb and HFC)
“DCSI doesn’t offer NBN Unlimited plans because we don’t want to sign people on to restrictive speed tiers, add sneaky reasonable use policies, oversell to our low consuming customers, trap consumers on contracts, undersupply CVC, allow power users to degrade the service, or move to an off-shore support desk. We just want to offer a reasonably priced NBN service backed by a great support team.” DCSI – April, 2018
When we wrote this, we meant every word… but you have been speaking to us, and you’ve told us loudly and clearly “We just want Unlimited”.
Well… we’ve listened.
Our wholesale supplier has recently introduced CVC bundles, which reduces overall CVC costs allowing more allocation per service. This means many of our original objections to Unlimited plans have become redundant.
It also frees us up to offer Unlimited across the Standard, Standard Plus and Premium speed tiers. To ensure we’re not overselling to people who just don’t need unlimited data, we’ve also retained an NBN Basic plan with 100GB of data, allowing low-consuming users a very good option.
And NBN users, take note: we’re offering all this with no upfront installation* and no contracts.
“DCSI now offers NBN Unlimited plans because we don’t have to sign people on to restrictive speed tiers, add sneaky reasonable use policies, oversell to our low consuming customers, trap consumers on contracts, undersupply CVC, allow power users to degrade the service, or move to an off-shore support desk. We still offer a reasonably priced NBN service backed by a great support team, and now with Unlimited data too!” DCSI – November, 2019.
NBN Fixed Wireless
NBN Fixed Wireless services now have their own separate range of plans.
We will no longer offer NBN Fixed Wireless Standard Plus speed tier (50/20Mbps) as NBNco have advised this speed tier will be discontinued in December 2019. Existing customers have been contacted and assisted to select a new plan. If you subscribe to an NBN50 Fixed Wireless plan and need assistance choosing a new plan, please contact us.
The new range of plans reflects the increase support and delivery costs of NBN Fixed Wireless services, and the maximum data allowance is capped at 1TB per service as part of our efforts to ensure we are not contributing to the network congestion issues that have played such a big role in degrading the performance of NBN Fixed Wireless.
Acceler8ed Broadband is available as an alternative in many Gippsland-based NBN Fixed Wireless areas, offering a maximum speed of 60/20Mbps and Unlimited plans. If you are interested in finding out what it would take to switch, we’re only too happy to help. Email firstname.lastname@example.org or phone 1300 66 55 75 to find out if Acceler8ed is available to you.
*NBN New Development Fee may apply to the first connection to a premises. We can advise if this fee applies at the time of sign-up.