As we’ve followed the emerging COVID-19 situation closely, we’ve observed a huge change in usage patterns over the last few weeks. This is particularly evident in the Waterford Rise estate, which has seen consumption surge 30% in 72 hours. We have been scrambling to bring in new capacity at short notice.
In the last week of March 2020, we performed a first-of-its-kind for DCSI when we deployed a 10gbps millimetre wave radio backhaul to support our primary POP covering the Waterford Rise estate and beyond. This link replaced a 1gbps link, with peak load about 900mbps. Since the upgrade we have seen peak loads of 1.06gbps and 1.24gbps on consecutive nights, well below total capacity. This has resulted in Acceler8ed Broadband continuing to perform at or above pre-COVID-19 restriction levels, even with the unprecedented increase in demand.
You haven’t missed your opportunity to get on Acceler8ed – our install teams are still working and connecting residences. Call us today to book your install, on 1300 66 55 75, or sign up online at https://dcsi.net.au/acceler8ed. Our Unlimited $90 plan with $0 install (on 11 month contract) has been an outstanding success, and is the defacto “default” plan across Waterford Rise now, but we have plans for all households starting from $50/month.
Our preparations for COVID-19 have ensured we have a resilient and robust network, more than ready for the challenge. This is why Acceler8ed Broadband is your best choice to work, study and play from home as we get through this difficult time. Our agility and dilligence to ensure top notch service means we will continue to upgrade and mange backhaul capacity as usage patterns change over the course of the pandemic lockdown.