Phone Scams

REPORT SCAMS Report scams to the ACCC’s Scamwatch: https://www.scamwatch.gov.au/report-a-scam Report scams to us: support@swoopbroadband.com.au or call us on 1300 66 55 75 If you have been scammed, take immediate action. The Scamwatch site has a list of actions you can take: https://www.scamwatch.gov.au/get-help/where-to-get-help   Phone Scams Scammers are always about, and always looking for new ways to practice Read more about Phone Scams[…]

Updating Your Outgoing (SMTP) Email Password

An email client is a program you use to view and send email. Popular email clients include Outlook, Apple Mail, Windows Live Mail and Samsung Mail, and many more. If you access your email by clicking on a program or app, rather than via your internet browser, you probably use an email client. Changing your outgoing (SMTP) password Read more about Updating Your Outgoing (SMTP) Email Password[…]

How To Get The Most Out Of Your Wi-Fi Connection

Experiencing slow speeds and dropouts on your internet connection? The culprit might be right inside your house. As we move increasingly to wireless connections in our homes, Wi-Fi performance issues are becoming more prevalent. Wi-Fi issues have become so widespread that nbnco have put out a handy guide that is relevant to all Wi-Fi users, not Read more about How To Get The Most Out Of Your Wi-Fi Connection[…]

Scam Alert

DO NOT FALL FOR THIS SCAM This email is circulating. It is not genuine, and it is very important that you do not click the links and provide your details. We will never send you an email asking you to click a link to log in. You’ll note that this email has gone to some Read more about Scam Alert[…]

DCSI Joins Swoop

DCSI is excited to be joining forces with Swoop following their acquisition of DCSI and Anycast Networks earlier this month. This merger has secured the ongoing operations of DCSI’s Warragul home base, with 100% retention of DCSI staff and management. With future employment opportunities anticipated that will preference local residents, DCSI/Swoop will continue to be Read more about DCSI Joins Swoop[…]

Acceler8ed Broadband Receives Upgrade

As we’ve followed the emerging COVID-19 situation closely, we’ve observed a huge change in usage patterns over the last few weeks. This is particularly evident in the Waterford Rise estate, which has seen consumption surge 30% in 72 hours. We have been scrambling to bring in new capacity at short notice. In the last week of Read more about Acceler8ed Broadband Receives Upgrade[…]

Suspension of Storefront Operations/COVID-19 Update

With the COVID-19 (Coronavirus) pandemic still emerging as a threat to the health and wellbeing of our Team and our Customers, we will be suspending operations at our Queen St Warragul store at 5:30pm today, and we will not reopen it until further notice. We predict it may be several weeks before the store reopens. Phone Read more about Suspension of Storefront Operations/COVID-19 Update[…]

NBN Unlimited Plans Available Now

Despite what we’ve said before… NBN Unlimited Plans Available Now On Fixed Line Services (Fibre to the Node/Premises/Basement/Curb and HFC) “DCSI doesn’t offer NBN Unlimited plans because we don’t want to sign people on to restrictive speed tiers, add sneaky reasonable use policies, oversell to our low consuming customers, trap consumers on contracts, undersupply CVC, Read more about NBN Unlimited Plans Available Now[…]

Unlimited Acceler8ed and OptiComm – Now Available!

  Acceler8ed Broadband We’ve invested heavily into the Acceler8ed Broadband network to ensure it has the speed, stability and capacity to meet demand without compromising the quality of the service. We’re now certain that we’re ready to take that next step. Yes, Unlimited plans are now available on our very own Acceler8ed Broadband! To recap for those Read more about Unlimited Acceler8ed and OptiComm – Now Available![…]