Category: Acceler8ed Broadband

Fixed Wireless – A 21st Century Broadband Internet Solution

In the 21st century, a home internet connection has emerged to be a conduit for work, for education, for access to health services, for financial services, and a vital communication link – all this, and on-demand streaming too. The days where you could shrug-off an outage and “just do something else” are long over. Your internet is as essential as power and water.

In short, in the 21st century, you need an internet solution that offers stability so you can rely on it, and the speed and capacity to handle the demands of modern life.

Enter Fixed Wireless Broadband, a 21st century broadband solution!

The advantages of Fixed Wireless Broadband include:

  • Ease of rollout – installation in as little as an hour; no need to dig up your driveway, or your street.
  • Blistering speeds – the sky is the limit when the sky is the conduit.
  • Cost-competitive – offering all the advantages of state-of-the-art technology without the high price tag, Fixed Wireless pricing can hold its own against Fixed Line connections of similar speeds.
  • Reliability, reliability, reliability. No cables to dig up or rot in the ground, just broadcast signal – like TV.

Acceler8ed Broadband takes the advantages of Fixed Wireless, and adds even more.

  • Unlike big, impersonal networks, Acceler8ed Broadband is built and maintained by a permanent team of Fixed Wireless experts. They have the know-how, and they have been involved in every point of deployment of the network – that makes them Acceler8ed experts.
  • The best service from a technical support team who are experienced and well trained, and selected for their skills in customer support. We believe regional people deliver a better quality of service than metro can offer, and that’s why we value our Gippsland support team so much.

Give us a call on 1300 66 55 75 and ask us if Acceler8ed Broadband is the right choice for you.

Acceler8ed Broadband Receives Upgrade

As we’ve followed the emerging COVID-19 situation closely, we’ve observed a huge change in usage patterns over the last few weeks. This is particularly evident in the Waterford Rise estate, which has seen consumption surge 30% in 72 hours. We have been scrambling to bring in new capacity at short notice.

In the last week of March 2020, we performed a first-of-its-kind for DCSI when we deployed a 10gbps millimetre wave radio backhaul to support our primary POP covering the Waterford Rise estate and beyond. This link replaced a 1gbps link, with peak load about 900mbps. Since the upgrade we have seen peak loads of 1.06gbps and 1.24gbps on consecutive nights, well below total capacity. This has resulted in Acceler8ed Broadband continuing to perform at or above pre-COVID-19 restriction levels, even with the unprecedented increase in demand.

You haven’t missed your opportunity to get on Acceler8ed – our install teams are still working and connecting residences. Call us today to book your install, on 1300 66 55 75, or sign up online at https://dcsi.net.au/acceler8ed. Our Unlimited $90 plan with $0 install (on 11 month contract) has been an outstanding success, and is the defacto “default” plan across Waterford Rise now, but we have plans for all households starting from $50/month.

Our preparations for COVID-19 have ensured we have a resilient and robust network, more than ready for the challenge. This is why Acceler8ed Broadband is your best choice to work, study and play from home as we get through this difficult time. Our agility and dilligence to ensure top notch service means we will continue to upgrade and mange backhaul capacity as usage patterns change over the course of the pandemic lockdown.

Acceler8ed Has Been Accelerated

With the successful launch of our Acceler8ed Broadband service in 2017, DCSI gave Gippslanders an alternative option for 50/20 broadband that delivered the benefits of an locally owned and serviced network with a focus on quality and reliability. The popularity of our Acceler8ed Broadband boomed as we expanded our service area and opened up terabyte-plus plans, and through it all we kept the cost of the service competitive with the national option.

Now we’ve gone a step further. Acceler8ed Broadband customers have received a free over-the-air upgrade that unlocks the potential of 60/20 speeds on their services. This has already been activated on all Acceler8ed Broadband services, and requires only that customers reboot their routers to be able to access the increased speed potential.

With this upgrade Acceler8ed Broadband is the fastest Fixed Wireless broadband service available in Gippsland, exceeding the national option.

When considering your broadband options, you may like to ask yourself:
* Is my broadband service capable of download speeds exceeding 50Mbps?
* Is my broadband service reliable?
* When there is a problem, does my provider have direct access to the network and technicians for faster resolution?
* Can I call a local support desk staffed by local people when I need assistance?
* Is my broadband service free of artificial speed caps that force me to pay more to go faster?

DCSI’s Acceler8ed Broadband is the only service that checks all the boxes. Call us now on 1300 66 55 75 to find out how to make the switch to Gippsland’s premium broadband option, exclusive to DCSI, or view our plan range and submit your application online.

FAQ: Acceler8ed Broadband

What is Acceler8ed Wireless?

Acceler8ed Wireless was the previous name of Acceler8ed Broadband. Same great broadband, delivered wirelessly to you.

Ok, so what is Acceler8ed Broadband?

Acceler8ed Broadband is a wireless internet solution exclusive to DCSI.

Acceler8ed Broadband is the latest evolution in Fixed Wireless technology, delivering unparalleled speed and reliability. Drawing on more than a decade of experience in delivering Fixed Wireless services across Gippsland, DCSI had the right background to understand that an Acceler8ed Broadband Network would meet the current and future internet needs of households and businesses, and the skills to make it happen.

What are the advantages of Acceler8ed Broadband?

Acceler8ed Broadband is fast and reliable.

Households use their connections in entirely different ways now compared to 20, 10, even 5 years ago. The rise of Netflix, the ubiquity of portable internet-enabled devices, the move to VoIP and away from copper landline services… these are all part of the ever-changing internet landscape.

Acceler8ed Broadband is based on technology developed specifically to support modern internet use and habits, and as such the key attributes are the speed and stability of the service. The internet is no longer a hobby that we indulge in during downtime – it’s part of the fabric of our everyday lives, and as such we need connections we can rely upon, and the speeds to handle anything and everything we want to do with the connections.

How does Acceler8ed Broadband differ from other solutions?

Acceler8ed Broadband is today’s technology, built and supported by a local team.

Acceler8ed Broadband is purpose built. Legacy issues that come from stacking new uses onto infrastructure that was never designed to handle it are eliminated with Accler8ed Broadband, which is an entirely new evolution in technology, new infrastructure and supported by all-new systems.

The reliability of Accler8ed Broadband is further enhanced by a dedicated support team. The emphasis is on solutions that work for the long-term, and with their in-depth knowledge of the network they built, our local support technicians have every advantage over other networks that are serviced by out-of-area subcontractors.

Would Acceler8ed Broadband be right for my household? What sort of households does it suit?

Acceler8ed Broadband has a plan to suit all households.

Acceler8ed Broadband is suitable for a wide range of households, from empty nesters to young professionals, from singles to large families, and we have a range of plans to meet the needs of all. Whether you’re just checking your email and the weather, or using VoIP to phone family and friends across the world, or leading your gaming guild to victory, or streaming all your household’s entertainment, or making sure the kids can get their homework done, there’s an Acceler8ed plan that’s right for you.

The beauty of Acceler8ed Broadband is that the reliability makes it the simple, straight-forward choice for internet novices, while the connection has the oomph to cope with those who really put their connection through its paces.

If I’m in an nbntm or privately owned fibre area, can I choose Acceler8ed Broadband?

Households in Acceler8ed Broadband-enabled areas have the freedom to choose.

You may think you are limited in your choice of providers, but as a stand-alone network our Acceler8ed Broadband can be available to premises that otherwise would be restricted in their internet options. Acceler8ed Broadband may be the alternative you’ve been hoping for.

Will I be on a contract with Acceler8ed Broadband?

You are not locked in to a contract with any DCSI service.

One of our values is to make sure the services we deliver give people the flexibility they need, as we understand that life changes aren’t always planned. With DCSI, you are not under contract. This means when your circumstances change, you can change your plan or discontinue your service without penalty or other nasty surprises.

What is required to install Acceler8ed Broadband?

Site assessment, activation and installation is all done for you.

Acceler8ed Broadband services are available within an ever-expanding area in West Gippsland, with services currently available in Yarragon, Warragul, Drouin, Pakenham, Officer, Leongatha and surrounding areas.

Upon application, your address is assessed by technicians to ensure it is within the serviceable area of a tower. A site visit is conducted to ensure there are no barriers to installation of the service and to test the strength of signal at the site, and then the service is fully installed by our technicians.

The service is connected to your property via an unobtrusive antenna fitted to the outside of the property and a simple internal wall port.

What plans are available on Acceler8ed Broadband?

You can choose from any of the current plans on our site.

DCSI’s range of Acceler8ed Broadband plans are designed to accommodate all uses, from the very basic through to the data-intense. Plans start from as little as $50 a month for 100GB. What’s more, with Acceler8ed Broadband we don’t limit your speeds and charge you more to go faster. Acceler8ed Broadband is an Open Speed service – this means you could see up to to 50Mbps on any plan.  UPDATE: As of 13 May 2019, Accler8ed Broadband services have received an over-the-air update that lifts the download speed potential to 60Mbps. Read more here.

Want to know more? Check out the full range here.

The Long-Awaited Launch of IPv6 Is Here

IP addresses are the “phone numbers” of the Internet – a unique identifier used to ensure that the traffic from point A (for example, a Netflix server) can get to point B (for example, your laptop) accurately and efficiently. Historically, IP version 4 (“IPv4”) has been used successfully to run the internet, but with available addresses nearing depletion due to limitations with how many unique addresses can exist using IPv4, the time has come for a new system – IPv6.

IPv6 is crucial to the future of the internet, with IPv4 addresses scarce and expensive, today’s internet needs to run IPv6 everywhere sooner rather than later. IPv4 space is terribly finite and procuring more just isn’t feasible. While we continue to investigate and evaluate strategies to extend our IPv4 resources, IPv6 represents the immediate future of the internet.

Retrofitting IPv6 into an existing ISPs network brings a lot of challenges, it’s just not as simple as turn it on and away it goes – there are many challenges to consider: modem/router compatibility, authentication systems, assigning addresses to thousands of existing services, BNG support, the list goes on. A startup ISP can enable IPv6 without these considerations.

While our Anycast (AS58511) backbone network has been the most connected IPv6 network in Australia for many years now, it’s excellent that we can finally announce that all DCSI customers, old and new, can enable IPv6 from right now.

In less than 2 years since we acquired DCSI, we have faced some significant network challenges; including growing and upgrading the fixed wireless network, replacing the third-party billing system with our own system and new customer portal, and now finally – IPv6 for everyone.

We are not done yet though – even once we deliver IPv6 to all our DCSI customers we have many more upgrades and changes to come. We will continue the tradition of DCSI innovating for our customers on both our NBN and fixed wireless networks!

The technical stuff –

Our IPv6 deployment uses DHCPv6 Prefix Delegation to give every customer service a /56 IPv6 prefix – that’s 256 subnets of 18,446,744,073,709,551,616 addresses each. To enable IPv6 on your connection, all you have to do is enable it on your modem/router, and the network will take care of the rest.

We have also elected to continue to use PPPoE for our customers – PPPoE allows some specific features that are unavailable via IPoE, such as enhancements to FTTN connections specific to Australia’s NBN.

IPv6 can be used on all DCSI broadband services: NBN, Fixed/Acceler8d Wireless, Fibre Connect and ADSL.

Meet The Team – Michael – Field Operations

Since October 2017, Michael has been part of our hard working field ops team, primarily installing and maintaining our Fixed Wireless Network. He says he applied to join us initially because of his long experience in the industry and his love of the work – and having worked with some of them before, he was keen to be part of our team. Michael has the longest commute of any of our team, coming from Cranbourne, but he says he loves the daily drive – no traffic, so it’s a clear run every day. He hopes to move to the Warragul area some day to live among the green open spaces.

Do I Need To Connect To The NBN?

As the nbn™ rollout continues across the country, we’re often asked how nbn will affect existing services. Some of the concerns we hear are from people who are satisfied with their current services and don’t want to change, or those who don’t want to connect to nbn’s network, or those who are concerned that nbn may not be suitable for their situation. The reality is that all people with phone and/or internet services need to be aware of the type of nbn connection rolling out in their area, and how that will impact their service options.

So let’s start at the beginning, with the services that will be affected. nbn co ltd has advised that the services that will be discontinued as part of the nbn rollout will include:

· Telstra home and landline phone services (except some Telstra Velocity lines)
· Home and landline phone services from all other phone companies, where the service is provided over Telstra’s copper phone lines
· All ADSL, ADSL2 and ADSL2+ internet services (from all providers)
· Telstra BigPond cable internet services, and;
· Optus cable internet and cable phone services

According to nbn co, the only exceptions will be in areas designated to receive Fixed Wireless or Sky Muster Satellite. In these cases, residents will have the choice to continue with their existing copper landline service, or to switch to VoIP.

nbn co also notes that in areas where phone or internet is provided over another network, such as DCSI’s own Fixed Wireless product, these services will continue to operate unless you are informed otherwise by your provider. Our team is working hard to continue to grow, upgrade and support our network, giving residents and businesses in our service area a fantastic alternative to nbn services.

If you’re still unsure how your services will be affected, our team are on hand to check and advise you of your options. We can ensure that you have a clear understanding of the choices available to you, and the right service and support for your internet and phone needs.

You can reach our local sales and support team on 1300 66 55 75 for more information.

Acceler8ed Goes TERABYTE

Following on from our launch earlier this year of DCSI’s premium Acceler8ed Fixed Wireless Service, we are now pleased to announce a SUPERSIZED plan for our superstar customers.

Acceler8ed Wireless customers now have exclusive access to our Wireless ‘Five Star’ Plan. Included is a massive 1TB (that’s one thousand gigabytes!) of data, and the same great Acceler8ed speeds you’re used to, all for $140 per month – you’ll never want to leave your house again!

With smaller plans starting from $40 a month and a network exclusively serviced by our own local team, Acceler8ed Wireless has something to offer everyone. Give us a call now on 1300 66 55 75 to find out if your area has been Acceler8ed.