With the successful launch of our Acceler8ed Broadband service in 2017, DCSI gave Gippslanders an alternative option for 50/20 broadband that delivered the benefits of an locally owned and serviced network with a focus on quality and reliability. The popularity of our Acceler8ed Broadband boomed as we expanded our service area and opened up terabyte-plus plans, and through it all Read more about Acceler8ed Has Been Accelerated[…]
Emails that threaten disclosure of personal or embarrassing information or illicit footage have been turning up in inboxes again recently. These emails are often known as “sextortion” scams. The good news is that they are empty threats. There has been no evidence that any devices have been hacked by the perpetrators, or that they have obtained Read more about Email Scams and Extortion[…]
DCSI wish to advise that some hosted domains have recently been affected by an incompatibility on IOS devices. We appreciate your patience as we continue working on this to ensure the incompatibility of Apple/IOS devices is resolved. For those who would like to continue using their email without SSL while this issue is in effect, Read more about IOS Certificate Error (SSL)[…]
Email settings These are the general settings you’ll need to set up your DCSI email address in your email program. For specific guides for popular programs, see below. DCSI Email settings Email address username@dcsi.net.au Email login name Your full email address (username@dcsi.net.au) Incoming mail server (IMAP or POP3) incoming.dcsi.net.au Outgoing mail server (SMTP) outgoing.dcsi.net.au Read more about Email Settings[…]
How to pay Customer Portal Our customer portal makes it simple for you to pay online, along with giving you access to many other service features! This means quick, no fuss payments at a time that suits you, day or night. Save or update your card, make a one off-payment or review your invoice history – it’s all so Read more about Account Payment Options[…]
Why run speed tests? A speed test is a useful diagnostic tool to identify if there is a problem with the service, and to measure the severity of impact. How do I run a speed test? There are some steps you should take first to ensure the test is accurate. Step 1: Turn off all Read more about Speed Test Guide[…]
What are computer viruses? Viruses are malicious computer programs designed to spread themselves from computer to computer, with the potential to cause damage, and harmful or unexpected outcomes. What is malware? Malware is a contraction of “malicious software”. Broadly speaking, malware can be any kind of malicious code including adware, spyware, keyloggers, trojans, worms and Read more about Virus and Malware Guide[…]
What is Acceler8ed Wireless? Acceler8ed Wireless was the previous name of Acceler8ed Broadband. Same great broadband, delivered wirelessly to you. Ok, so what is Acceler8ed Broadband? Acceler8ed Broadband is a wireless internet solution exclusive to DCSI. Acceler8ed Broadband is the latest evolution in Fixed Wireless technology, delivering unparalleled speed and reliability. Drawing on more than a decade of experience Read more about FAQ: Acceler8ed Broadband[…]
The DCSI customer portal has been updated and includes new features for the use and maintenance of your DCSI broadband service including advanced features. Router Configuration – the settings you need to configure your router. Although we despatch routers fully programmed, you may need these details if you have a BYO router, or if your Read more about Update! New Portal Features including Port Blocking Options.[…]
Spectrum crunch refers to the potential lack of sufficient wireless frequency spectrum needed to support a growing number of consumer devices With the ubiquity of WiFi devices in the modern world, spectrum crunch is becoming more widespread, and this could be affecting your internet connection. The 2.4GHz spectrum is intensively used for not only wireless devices, but other devices such Read more about Why Spectrum Crunch Is Affecting Your WiFi[…]